ENTERTAINMENT PARK

Group E-Karting Terms & Conditions

1. General Requirements

• Group e-Karting bookings are for Adult participants only (ages 13+), with a minimum height of 148 cm and a maximum weight of 120 kg.
• All participants must read and agree to our full Terms & Conditions, including our Conditions of Entry and Risk Warning & E-Karting Waiver.
• Each participant must complete an online waiver before attending.
• Participants under 18 years of age require legal guardian consent to participate. A parent or guardian must complete the pre-registration and sign the waiver on behalf of the underage participant.
• The waiver can be accessed and completed online here. https://waiver.roller.app/entertainmentpark/

2. Booking & Payment

Submission of this booking form or making an enquiry does not confirm your group e-karting booking.
Bookings are only confirmed once the online group e-karting booking form is completed, and full payment has been received.
 

• A minimum of 48 hours notice is required for all group e-karting sessions.
• Verbal confirmations will not be accepted.
• Any extras (e.g. catering or additional activities) must be paid in full at least 7 business days before the event. Failure to do so will result in the cancellation of those extras without notice.
• Any bar tabs &/or beverage charges must be paid in full on the day of the event.
• Entertainment Park accepts cash, direct deposit, and credit/debit card payments.

Minimum Group Booking Requirement:

• A minimum of 10 participants is required to qualify for track exclusivity.
• The minimum cost payable for group e-Karting bookings is $990 regardless of the final number of participants.
• For larger groups, participants may be split into two separate groups subject to availability and at the venue’s discretion, to ensure the best possible track time and overall experience.

3. Arrival & Participation

• All participants must check in at the registration desk 30 minutes before their scheduled session.
• Late arrivals cannot be accommodated. Missed activities will not be refunded, rescheduled, or credited.
• All participants must follow staff instructions at all times. Entertainment Park reserves the right to refuse entry, remove individuals, or cancel the event if safety or conduct issues arise, including but not limited to misconduct, intoxication, or disruptive behaviour.
• Entertainment Park accepts no responsibility for lost, stolen, or damaged personal items.

4. Cancellations, Changes & Refunds

• If fewer participants attend than the number originally booked for, no refunds or credits will be provided.
• Cancellations must be submitted in writing via email to: events@entertainmentpark.com.au
• Cancellations made less than 7 business days before the event will incur a 100% cancellation fee. No refunds or reimbursements will be provided.
• Final numbers for catering and activities must be confirmed at least 7 business days before the event. You will be charged based on the confirmed number, regardless of actual attendance.
• Additional food or beverage requests must be submitted at least 3 business days in advance.